Facilities Assistant

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. 

We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way. 

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. 

As a Facilities Administrator supporting Amazon's Auckland corporate offices, you'll be the operational heartbeat that keeps the workplace running seamlessly. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees — and in this role, you'll do exactly that by providing essential administrative and operational support to the Assistant Facilities Manager. You'll manage the full lifecycle of service requests through the Corrigo platform, coordinate vendor access and compliance, support financial administration, and help maintain workplace health and safety programs. This position requires someone detail-oriented and customer-focused who takes genuine pride in creating an exceptional workplace experience. You'll work closely with the wider Facilities Management team, business stakeholders, and building management to ensure every Amazonian walks into a safe, functional, and welcoming environment each day. We believe the most effective teams are built when everyone is empowered to thrive, and your contribution will directly enable that by removing operational friction and ensuring the physical workplace supports productivity and wellbeing. Success in this role means balancing multiple priorities with precision, responding quickly to emerging issues, and maintaining the highest standards in everything from data accuracy to workplace presentation.
 

• Manage and triage service requests through the Corrigo platform, logging, tracking, and resolving all work orders within agreed service level agreements while maintaining accurate asset registers and maintenance schedules
• Coordinate access, inductions, and compliance requirements for all contractors and vendors, ensuring all on-site work meets safety and quality standards while liaising with third-party service providers
• Process and verify invoices for deliveries, goods, and services, confirming alignment with purchase orders and contracts, and support monthly budget tracking and variance reporting
• Partner with Amazon's Environment, Health & Safety team to maintain site compliance, coordinate emergency response training, conduct safety audits, and ensure all contractor work includes proper risk assessments and permits
• Serve as a key point of contact for facilities-related queries, responding promptly through chat channels and helpdesk while coordinating office moves, maintaining space management records, and supporting continuous improvement initiatives

• 1+ years of experience in facilities administration, hospitality, corporate services, or a related field with proven experience using the Corrigo platform or similar CMMS/work order management systems
• Strong proficiency in Microsoft Office Suite with excellent written and verbal communication skills and ability to interact professionally with stakeholders at all levels
• Demonstrated ability to manage multiple tasks and competing priorities in fast-paced environments while maintaining attention to detail and meeting deadlines consistently
• Working knowledge of workplace health and safety legislation, compliance requirements, and risk management principles applicable to corporate facilities
• Experience with invoice processing, purchase order management, and basic financial administration including budget tracking and vendor payment verification

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you. 

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce. 

Interested candidates, please apply following the link below quoting job reference number REQ532586

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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