Facilities Coordinator Cum Receptionist

Our benefits are a good reason to come to JLL.

We are committed to hiring the best, most talented people in our industry, and then empowering them with the resources and support to enhance their health, financial and personal well-being. Our underlying benefits philosophy is this: be fair to our people and provide opportunities for those who take advantage of our programs and resources to lower their health costs and increase their personal and financial security.

Benefits to eligible employees, include:

• Annual Leave

• Sick Leave

• Staff referral bonus

• On-the-job training

• Promotion opportunities

• Commercial health insurance

To achieve the timely and efficient delivery of Facility Management services to Client's staffs in Client’s Sites and support of their business needs in accordance with the Service Levels and Key Performance Indicators.

To deliver high quality, prompt and courteous Facility Management services in support of Client's business needs in a safe working environment.

• Facility management

  • To ensure the overall upkeep of the workplace environment including but not limited to cleaning, security, pest control, plants, repair and maintenance and etc.

  • Ensured Key Operations Procedures are followed to ensure service standards are maintained.

  • Assist to monitor the Office Facilities & Critical Environment

  • Assist to report and schedule contractors for preventative maintenance to limit the downtime for all critical equipment.

  • Assist to deal with emergency and arrange ad-hoc repair

  • To follow established escalation procedures and incident reporting procedures

  • Keep good communication with landlord and have the monthly meeting with Landlord.

• Customer Service / Client Relationships

  • Keep good communication with on-site stakeholders.

  • Preparing reporting as required including monthly report and CEM KPI review etc.

  • Regular collect client feedbacks and organize actions

  • Customer complaints handling.

• Front Desk Service (If applicable)

  • To greet clients, handle telephone call, book conference room, office equipment.

• Security & CCTV management(if applicable)

  • To assist vendor to maintain/repair security system and CCTV system.

  • To present regular access/log report to client

  • To assign/disable staff./visitor/contractor badges and related record/filling work and updated related info monthly

  • To collect and present related data/information to region

  • CCTV regular check

• Office equipment & environment management

  • Ensure all office equipment, including photocopiers, fax machines, paper shedders etc. are in good working order and consumables are replenish timely

  • Ensure a good office environment, including arranging office ad-hoc repair, monitoring landscaping service and cleaning service

  • To arrange office soft service. To purchase office consumption (paper, stationery and pantry stuff etc.) and deal with printing materials. To report and submit purchase request for client approval, purchase from approved supplier and ensure they are delivery on time with accurate quantity.

  • To handle confidential document destruction and document archiving.

  • Assist for the safe keeping confidential document such as bank license and related documents.

• Vendor management

  • To assist with the selection of the contractors .

  • Monitor the contractor’s works.

  • Evaluate the contractors’ service performance.

• Payment/ billing management

  • Assist to receive and verify the monthly statement.  Allocate the expenses and prepare reports to client.

  • To assist client/FM to do accrual.

  • To assist update premise pool/general pool allocation key on monthly basis.

• Space management

  • Assist to provide the accurate seating plan to support space management on monthly basis.

• University degree

• Relevant experience in managing facilities preferred

• Strong interpersonal skills

• Proficiency in English (spoken and written)

If this job description resonates with you, we encourage you to apply even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.