Administrative Assistant / Receptionist / Social Media Assistant

Administrative Support

• Maintain calendars, schedule appointments, coordinate meetings, and send client reminders.
• Prepare correspondence, update records, and organize digital and paper files.
• Maintain digital client files, databases, and filing systems.
• Perform data entry and assist with reports and other routine paperwork.
• Monitor office and kitchen supplies and coordinate orders as needed.
• Maintain common area equipment such as copiers.
• Handle confidential information with care and discretion.
• Provide general administrative support to management and staff.

Reception and Customer Service

• Greet visitors and clients warmly and professionally.
• Answer, screen, and direct phone calls, take accurate messages, and respond to general inquiries.
• Manage incoming and outgoing mail, packages, and deliveries.
• Maintain a welcoming, organized reception area.
• Help clients schedule appointments and connect with the appropriate team member.

Social Media Support

• Assist with planning, creating, and scheduling content across company social media accounts.
• Draft captions and create basic graphics, photos, and short videos consistent with the company’s brand.
• Capture photos, behind the scenes moments, or short form videos.
• Maintain a content calendar and gather updates from team members.
• Engage with online audiences by monitoring comments and messages, responding using approved guidelines, and referring questions as needed.
• Suggest content ideas that highlight company services, team activities, and events following current social trends.
• Obtain approval before publishing content.

Qualifications

• High school diploma or equivalent; relevant additional education is a plus.
• Previous experience in administration, reception, or customer service preferred.
• Active familiarity with social media platforms and basic content creation.
• Proficiency with Microsoft Office.
• Strong attention to detail and organizational skills.
• Excellent verbal, written, and interpersonal skills for both in-person hospitality and digital tone consistency.
• Professional, approachable manner and sound judgment.
• Ability to work independently and collaborate with a team.
• Experience with Canva, scheduling tools, or basic video and photo editing is a plus.