Housekeeping Office Coordinator

As the Housekeeping Office Coordinator, you will be the administrative hub of the department, providing vital support to the Housekeeping leadership team and ensuring the efficient day-to-day operation of the department. You will play a key role in coordinating communication, managing departmental administration, supporting payroll and rostering activities, maintaining records, and assisting with operational reporting.

This role is ideal for someone who thrives in a fast-paced luxury environment, enjoys working collaboratively across departments, and takes pride in delivering exceptional organisational support.

• →Demonstrate proficiency in Opera PMS and Microsoft Office applications, with the ability to navigate systems accurately and efficiently.
• →Coordinate daily administrative functions to support the smooth operation of the Housekeeping department.
• →Maintain accurate records, departmental reports, spreadsheets, and operational documentation.
• →Ensure timely and accurate reporting and processing of room damages, minibar charges, lost property, and other housekeeping-related transactions.
• →Act as a key communication hub between Housekeeping, Front Office, Engineering, and other hotel departments.
• →Support the Housekeeping leadership team with scheduling, reporting, guest requests, and departmental administration.
• →Build positive and professional relationships with team members across all levels of the hotel.
• →Proactively identify challenges and implement effective solutions to support operational efficiency.
• →Successfully manage multiple priorities while maintaining exceptional attention to detail.
• →Support the team in achieving productivity goals and operational standards.
• →Demonstrate flexibility and adaptability in response to changing business needs.
• →Remain composed, professional, and solution-focused in a dynamic luxury hospitality environment.
• →Bring a positive attitude, strong sense of initiative, and genuine passion for supporting others.
• →Exhibit patience, empathy, and professionalism when assisting both associates and guests.

• Previous administrative or coordinator experience, preferably within hotels, hospitality, or a fast-paced operational environment
• Strong organisational skills with exceptional attention to detail
• Excellent written and verbal communication skills
• Proficiency in Microsoft Office Suite, particularly Excel, Word, and Outlook
• Ability to manage competing priorities and meet deadlines
• Professional presentation and a positive, service-oriented approach
• Strong interpersonal skills with the ability to build relationships across all levels of the hotel

At Marriott International, we are committed to fostering a diverse, equitable and inclusive workplace. We welcome applications from individuals of all backgrounds and experiences.