Medical Office Receptionist - Merrillville, IN

United States·Merrillvillemid

ReceptionistAdministration & Office Support

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Quick Summary

Requirements Summary

Mon 10:00 am - 7:00 pm; Tue - Fri 8:30 am - 5:00 pmWeek B: Mon, Tue, Thu, Fri 8:30 am - 5:00 pm; Wed 10:00 am - 7:00 pmPerksCompetitive Salary & Compensation PackageAnnual Retention BonusSupportive,

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ReceptionistAdministration & Office Support

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.

As a Full Time Medical Office Receptionist, you'll provide care to client employees and their dependents in our Health Center located in Merrillville, IN.

Schedule
40 Hours Per Week
Week A: Mon 10:00 am - 7:00 pm; Tue - Fri 8:30 am - 5:00 pm
Week B: Mon, Tue, Thu, Fri 8:30 am - 5:00 pm; Wed 10:00 am - 7:00 pm

Perks

Competitive Salary & Compensation Package
Annual Retention Bonus
Supportive, Team-Focused Culture

What You’ll Do

Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts
Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel
Schedules appointments and enters appointment date and time into computerized scheduler.
Conducts reminder calls to all patients
Greets and directs patients, salespeople, and visitors
Registers patients by verifying that patient's record is up to date and accurate. Makes appropriate changes in computer system and on patient's chart
Coordinates referrals for patients through insurance and other physician offices or specialists
Prepares all billings in computerized system for processing by finance
Collects payment from patients and reconciles daily cash reports
Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness
Ability to identify and solve problems in a timely manner; gathering and analyzing information skillfully, developing alternate solutions
Exceptional interpersonal skills; listening skills are essential while remaining open to other ideas and trying new things
Conducts self with professionalism and in a tactful manner, treating others with respect and consideration
Follows through on commitments
Strong customer service orientation, responding quickly and appropriately to customer needs, and managing difficult or emotional situations
Demonstrates ability to perform and maintain Annual Competencies
May require other duties as assigned

Responsibilities

~1 min read

What You’ll Bring

High school diploma/GED required
One year certificate from college or technical school with concentration in front office support for medical settings preferred
At least 3 year experience in a front desk/customer service related field required
Experience in a medical office preferred