Office Specialist 2

Initial Posting Date:

Application Deadline:

Agency:

Salary Range:

Position Type:

Position Title:

Job Description:

As an Office Specialist 2, you will:

• Provide administrative and records support, answering phone calls, responding to inquiries, and clearly communicating agency rules and policies.

• Issue and track gas cards, negotiable goods, transportation passes, and parent mileage reimbursements, accurately logging all transactions in our records system.

• Support protective services and permanency staff by entering case data and documentation into the OR-Kids database.

• Request and gather relevant records, including police reports, court documents, and physical or mental health records, as needed.

Learn more about our agency, Child Welfare Program.

• A valid driver’s license and acceptable driving record are required for this position. AND

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR

• An associate degree in any field; OR

• An equivalent combination of education and experience.

• If selected as a finalist, we will conduct a criminal history and background check. Adverse criminal history or background check may lead to disqualification. Additional background check information.

• The Oregon Department of Human Services does not offer visa sponsorship. Within three days of hire, you will be required to complete the US Department of Homeland Security’s I-9 form confirming authorization to work in the United States. ODHS will use E-Verify to confirm that you are authorized to work in the United States.

• Finalists must be cleared by the FBI Criminal Justice Information Services (CJIS) through a fingerprint-based criminal records check. 

We are looking for candidates with:

• Demonstrated experience performing detail-oriented work with strong problem-solving and critical thinking skills.

• Demonstrated excellent verbal and written communication abilities, with a track record of being a dependable and responsive team resource. Demonstrated success in collaborative team environments.

• Experienced and skilled in managing multiple priorities and meeting competing deadlines effectively.

• Demonstrated proficiency in using computer systems and Microsoft Office applications, including Word, Outlook, and Excel.

• Experience being self-motivated and organized, with the ability to manage time efficiently, take initiative, and proactively assist others.

• Experience identifying when additional support is needed and comfortable seeking guidance when appropriate.

• Demonstrated experience being adaptable and flexible in responding to shifting priorities and changing work environments.

• Work Locations: Offices and community sites.

• Travel: Occasional travel for meetings, trainings, and other case related activities.

• Hours: Regular work week with fluctuating hours; occasional overtime may be needed, including evenings and weekends.

• Physical Requirements: Occasional physical activity, including lifting up to 50 pounds.

• This role involves handling sensitive topics related to trauma, abuse, and crises, requiring a trauma-informed approach that is essential to ensure a safe environment.

• You may interact with individuals who have experienced trauma and may have difficulty managing their emotions.

• Be prepared for stressful situations that require quick decision-making to ensure safety for yourself and others.

Attention all candidates!

Clearly describe how you meet the minimum qualifications and essential attributes in your application materials. Your application materials will determine if you are selected to move forward in the selection process. Please include detailed work and education history.

• Please make sure your application materials, resume and job history are clearly outlined as this information will be used to determine your starting salary range. Note: Your resume and cover letter may be uploaded in the Resume/CV field on the online application.

• The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process.

• The use of outside resources such as Artificial Intelligence software during applicant skill assessments, examinations, and/or interviews is prohibited unless otherwise stated by the hiring agency. Unauthorized use of outside resources during the hiring process will result in disqualification.

Veterans’ and Oregon National Guard preference:

• Eligible Veterans and Oregon National Guard servicemembers (current and former) who meet the qualifications of the position will be awarded candidate preference. For more information, please visit Veterans Resources.

• This is a permanent, full-time position and is represented by the Service Employees International Union (SEIU).

• The salary range listed is the non-PERS monthly salary range. If you are already a participating PERS member or once you become PERS eligible, the salary range will increase by 6.95%.

• This recruitment may be used to fill future vacancies in the same classification.

We invite you to contact the recruiter for accommodation requests under the Americans with Disabilities Act (ADA), application questions or job-specific questions.

• The recruiter for this position is Yvette Medford. Please include the REQ# when corresponding.  

• Email: yvette.c.medford@odhs.oregon.gov

• Phone (call or text): 541-709-0306

Come for a job. | Stay for a career. | Make a difference... for a lifetime!