Administrative Assistant

Pr - Carolinamid

Administrative AssistantAdministration & Office Support

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Quick Summary

Overview

Our associates celebrate lives. We celebrate our associates. Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities.

Technical Tools

Administrative AssistantAdministration & Office Support

Our associates celebrate lives. We celebrate our associates.

Provides administrative and clerical support to a funeral home, cemetery, crematory or a combination of these facilities. Duties include greeting the public and providing general information on services offered in a polite manner with a goal to meet and exceed customer expectations.

Responsibilities

~1 min read

→Prepares death certificates, prayer cards and related documents
→Completes required permits and or certificates
→Prepares and processes Veteran’s Paperwork
→Prepares marker monument placement paperwork
→Ensures required documentation to support requested products and services are accurate and complies with state/federal regulations and company rules
→Prepares and distributes daily schedules, reports, and documents
→Receives and processes payments and contracts
→Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers
→Orders office supplies
→Oversees the processing of installation orders to grounds and maintenance departments
→Processes accounts payable transactions
→Assists with the preparation of obituaries
→Assists Location Management, Sales, Family Service Counselors and payroll as needed
→Acts as backup to Receptionist
→Greets family members and friends
→Communicates client family’s needs promptly and accurately to the appropriate staff member
→Conveys a sense of concern and empathy with client family members at all times
→Responds to customer inquiries via telephone, internet and in person
→Maintains professional and cooperative relationships with county clerk, medical examiner and physicians

Requirements

~1 min read

High School or equivalent

1 - 2 years of experience in an office clerical or customer service capacity required
Experience working in a customer-focused and fast-paced professional environment required

Working knowledge of office equipment including computers, calculators, copiers, printers, and fax machines at a level consistent with experience
MS Office Suite experience preferred
Basic mathematics skills required
Good verbal and written communication skills
Strong organizational skills and detail oriented
High level of compassion and integrity
Ability to maintain confidentiality

Postal Code: 00984

Category (Portal Searching): Operations

Job Location: US-PR - Carolina