Executive Assistant - 17165

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Role: Executive Assistant (Personal Ops + Founder Support) 

Priority Location: Global (Philippines, South Africa, LATAM)

Working Hours: 8AM to 5PM EST

Salary Range: $1500 - $2000

Type of Job: Remote

About the Company: 

Our client is on a mission to help people reclaim their most valuable resource: their time. We are the creators of the leading donation-supported screen time app and halo, a physical companion device designed to make rooms distraction-free. With over 500,000 monthly users and a 4.8-star rating, we help people break digital addictions and focus on what truly matters. We are a lean, high-impact team that values efficiency, deep work, and "building for ourselves."

About the Role: 

We are looking for a high-agency, "figure-it-out" Executive Assistant to serve as the primary engine for the founder’s personal and operational logistics. This isn’t just a scheduling role; it is a "get things done" role. You will own tasks end-to-end, navigating the friction of travel, vendors, and logistics so the founder doesn’t have to.

The ideal candidate enjoys the challenge of a complex itinerary, doesn’t take "no" for an answer from customer support, and prides themselves on delivering decision-ready shortlists rather than open-ended questions.

Key Responsibilities

• Travel Management: Plan and manage personal travel end-to-end (flights, lodging, ground transport, itineraries). Handle changes, cancellations, and support escalations in real-time.
• Logistics & Problem Solving: Own shipping and delivery issues (UPS/FedEx) and manage returns or exchanges until they are fully resolved.
• Vendor Coordination: Source service providers, collect quotes, schedule, and follow up relentlessly to ensure completion.
• Research & Recommendations: Research products, services, or lifestyle providers and deliver ranked shortlists with a clear "best-path" recommendation.
• Founder & Business Support: Support light business tasks like sourcing influencer lists, researching new tools, or reviewing hiring spreadsheets to flag top candidates.
• Operational Clarity: Manage scheduling and maintain a simple task tracker (Notion/Sheets/Asana) with clear next actions.
• Communication: Draft concise messages for outreach and follow-ups while maintaining strict confidentiality.

• High Agency: You are a "figure-it-out" person who thrives in ambiguity and takes extreme ownership of the outcome.
• Persistence: You are a professional but persistent advocate when dealing with vendors or customer support.
• Organized & Detailed: You have a "zero-inbox" mentality for tasks and a high attention to detail.
• Excellent Communication: Strong written skills with the ability to summarize complex info into a "decision-ready" format.
• Tech Savvy: Comfortable with Google Workspace, spreadsheets, and modern productivity tools.

Why Join Us?

• Impact: You’ll be the operational engine behind a founder building tools that help millions of people live more intentionally.
• Autonomy: We don’t micromanage. We give you a goal and trust you to find the best way to achieve it.
• Remote-First: Work from anywhere, focusing on results rather than hours clocked.

Selection Process

• Screening Questionnaire - To be answered via video introduction
• Assessment
• Interview