Operations Assistant (Remote) - 59970548322

• You speak clearly, confidently, and professionally
• You naturally match tone, pace, and energy — you read people fast
• You’re genuinely warm and playful without losing professionalism
• You solve problems before anyone asks you to
• You thrive in fast-moving environments and don’t need hand-holding
• You are proficient in logistics, streamlining projects, and managing constant changes

Customer Service & Sales

• Handle all inbound leads with fast response times
• Convert inquiries into booked appointments through confident, consultative communication
• Maintain a structured lead pipeline and follow-up system with zero gaps
• Resolve questions and disputes with care and precision

Logistics

• Schedule and reschedule detailers based on drive time, availability, and job sequencing
• Coordinate in real time on traffic, cancellations, and additional assignments
• Keep the daily schedule tight, efficient, and conflict-free

Administration

• Track and log lead pipeline performance consistently
• Monitor performance and flag issues proactively
• Manage material inventory and coordinate restocking based on completed job data
• Help streamline inefficient systems and projects

• Love being the person who holds everything together
• Take pride in fast, clear communication
• Are equally comfortable on a call and inside a spreadsheet
• Want to grow within a premium, high-demand industry

• 1 year of customer service experience
• 1 year of sales experience
• Minimum 2 years of administrative experience
• Logistics experience preferred

HOURS & COMPENSATION
Full-time | Monday–Saturday
7:30am–3pm (UTC-5 / UTC-4 in spring)