Operations & Executive Coordinator - 21586

Remotemid

Administration & Office SupportExecutive Coordinator

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Quick Summary

Key Responsibilities

Monitor and respond to client inquiries in dedicated Slack channels, addressing order status questions, inventory updates, and product launch logistics with high urgency.

Requirements Summary

Scrape, enrich, and qualify target prospect lists of DTC brand founders and eCommerce leads using LinkedIn Sales Navigator and lead intelligence tools.

Technical Tools

Administration & Office SupportExecutive Coordinator

Responsibilities

~1 min read

Requirements

~1 min read

Inbox Prioritization: Manage the executive inbox—filtering, flagging, drafting responses, and surfacing high-priority items so leadership can focus on strategic decisions.
Calendar Gatekeeping: Manage executive calendar access—evaluating meeting requests, booking high-value calls, and protecting deep-work blocks.
Operational Catch-All: Execute ad-hoc administrative projects, draft internal communications, and leverage AI tools (Claude, ChatGPT) to optimize daily operating tasks.

Professional Experience: 4–6 years of progressive experience in operations support, customer success, sales development, or executive assistance within a fast-moving remote environment.
Communication Polish: Exceptional written and spoken English skills with an intuitive grasp of professional tone, customer service empathy, and executive representation.
Software & Logistics Tech Stack: Direct experience navigating Slack, LinkedIn Sales Navigator, and warehouse/order management software (ShipHero strongly preferred, or equivalent platforms like ShipBob, Logiwa, or Skubana).
Context-Switching & Agency: Proven ability to juggle distinct work streams (client support, lead generation, admin) autonomously without losing attention to detail.
AI Tool Literacy: Proficiency using AI tools (such as Claude, ChatGPT) to draft communications, summarize notes, and accelerate daily research workflows.

Direct background or familiarity with 3PL operations, eCommerce fulfillment, freight logistics, or DTC brand operations.
Experience managing executive calendars and inbox triage for founders or C-suite executives.

Client Support Resolution & Velocity: Fast response times and high resolution rates for client inquiries inside Slack.
ShipHero Configuration Accuracy: Error-free execution of daily/weekly carrier rules and shipping settings inside ShipHero.
Qualified Lead Pipeline: Consistently delivering accurate, well-researched lead lists to leadership via LinkedIn Sales Navigator.
Executive Time Savings: Measurably reducing administrative friction and calendar clutter for company leadership.