Bank Receptionist

Bank Receptionist | Cambridge | AdHoc Shifts Available | Flexible 0 hour contract |  

Spire Cambridge Lea Hospital are currently looking to recruit experienced Receptionist staff to join the team on the bank. You will be a first point of contact at the hospital for patients, so will politely and courteously, register and direct patients, consultants and hospital teams as required, in a proactive, warm, professional and caring manner. 

• →Welcoming, registering, including the accurate collection of credit card details and patient information.
• →Directing patients, consultants and hospital teams as required, to the hospital in a warm, professional and caring manner and in such a way as to provide confidence.
• →Discharge of patients onto computer system ensuring accuracy of all information.
• →Manage the hospital switchboard in a professional and efficient manner, ensuring all calls or enquiries are responded to in a timely manner.
• →Undertake various clerical duties including checking of bed status reports, ordering and distribution of newspapers, including badges for visitors, booking taxis.

• A personable individual with the ability to work on own initiative as well as part of a team
• Good basic PC skills, including Word, Excel and Outlook
• Excellent customer service skills
• High degree of accuracy in administration
• Great communication skills at all levels
• Experience in a customer service environment 
• Experience with information management systems
• Switchboard experience desirable 

7.5 hour shifts available between: 6am - 9pm Mon - Sun