Senior Administrative Coordinator II - Office for Student Success

What We Want
The Office for Student Success is seeking a Senior Administrative Coordinator II. We want a highly organized, proactive, and service-oriented Senior Administrative Coordinator who thrives in a dynamic environment and understands that exceptional administrative support is essential to advancing student success. The ideal candidate is a trusted partner who anticipates needs, manages competing priorities with accuracy and professionalism, communicates effectively with a wide range of university partners, and takes ownership of projects from initiation through completion. We seek someone who exercises sound judgment, maintains confidentiality, solves problems thoughtfully, and continuously looks for ways to improve processes and strengthen the effectiveness of the Office for Student Success. Most importantly, we want a collaborative professional who takes pride in supporting others and recognizes how strong administrative operations contribute to the success of our students and the university.

What You Need to Know

• Bachelor’s degree or equivalent combination of education and experience.
• Seven years of related experience.

• Microsoft Office Suite.
• Leadership experience.
• Zoom or other teleconference platforms.

• Knowledge of word processing, spreadsheet, database, and presentation applications.
• Ability to organize work effectively and prioritize objectives with a high level of discretion and independent judgment and initiative.
• Ability to multitask and work cooperatively with others.
• Strong interpersonal, planning, and organizational skills.
• Excellent verbal and written communication skills.

Essential Duties/Tasks

• Coordinates administrative support functions for the entire OSS office.
• Serves as an office manager.
• Develops and approves schedules, priorities, and standards for achieving administrative operation goals under the direction of the Assistant Provost.
• Convenes other administrative staff in the office to coordinate services and standardize practices.
• Develops, plans, and coordinates administrative activities and services related to scheduling, program planning, and overall office functioning.
• Develops, evaluates, monitors, and ensures adherence to office procedures.

• Provides administrative support of programs, projects, and initiatives of the entire OSS office.
• Monitors project timelines, coordinates with leadership/units as needed, and works to identify and trouble shoot issues.
• Develops, adapts, combines, and makes improvements to services, processes, or programs in conjunction with the Assistant Provost and OSS unit leadership.
• Assists with the procurement of items needed for promotional and outreach efforts.
• Interfaces with a variety of university departments and external vendors and service providers.
• Assists with logistics for a variety of OSS projects such as special events, courses, meetings, conferences, and workshops.

• Formulates, interprets, and/or implements management policies or operating practices to support the efficiency and effectiveness of operations for the OSS office.
• Develops administrative and technical procedures.
• Researches, interprets, compiles, and responds to inquiries about OSS programs, services, policies, and procedures under the direction of the Assistant Provost.
• Oversees the administrative components of hiring and onboarding new employees as well as the processing of outbound employees.
• Coordinates the maintenance of office supplies and equipment.
• Coordinates purchasing, payroll, interdepartmental transfers, venue and room reservations, and related operational matters.

• Manages the Assistant Provost's calendar, scheduling, and rearranging meetings as necessary.
• Coordinates travel arrangements and prepare itineraries.
• Manages purchases and support initiatives as necessary.
• Drafts documents and forms for signature.

• Supervises, trains, and evaluates full-time administrative coordinators and part-time student workers.
• Assigns tasks and evaluates job progress.

Who We Are
The Office for Student Success provides leadership for a collaborative campus-wide culture for undergraduate student success through programs and services that empower, equip, and engage students and support university goals of improved retention and graduation rates and decreased achievement disparities.

Why Texas A&M University?  

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.  

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums 

• 12-15 days of annual paid holidays  

• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month 

• Automatic enrollment in the Teacher Retirement System of Texas

• Health and Wellness: Free exercise programs and release time 

• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more   

• Educational release time and tuition assistance for completing a degree while a Texas A&M employee  

• Living Well, a program at Texas A&M that has been built by employees, for employees 

Our Commitment  

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service. 

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.