Virtual Assistant Team Lead - Philippines, Remote

For over 10 years, Magic has connected top remote talent with fast-growing businesses – backed by Y Combinator and Sequoia Capital, with thousands of remote workers worldwide.

Check out Magic's Business Profile
Know more about our Team via Magic's Careers Page



This is a full-time, in-house role at Magic, not a VA placement with a client – you lead the team of VAs matched to our clients and make sure both sides of that arrangement hold up.

It's a different kind of lead role than "manager." You're not stacking direct reports – you own the whole partnership: the client relationship and the people delivering on it. Part account lead, part coach, no fixed script. The VAs on your team don't answer to you because of your title – they follow your lead because you've earned their trust, and that's the only authority that survives a 2am client call.

When your team delivers, clients stay. When clients stay, Magic grows.

Shift: Training runs overnight, Monday to Friday, for three straight weeks. Week 1 is MEA training, 8:30 PM to 5:30 AM PHT. Weeks 2 and 3 are Account Lead training, 10:00 PM to 7:00 AM PHT. After training, your production shift is assigned by business need: 6 PM to 3 AM, 12 AM to 9 AM, or 4 AM to 1 PM PHT.

Training standards: Full attendance is required throughout training, and you’ll need to meet the minimum training score.

Application + Pre-Qualifying Assessment → Interview with Talent Team (45 min) → 24-Hour Reflection Period → Final Interview with Operations Team → Background Check → Job Offer → 3-Week Training Program