Executive Assistant / Operations Manager - 57830081397

As the Executive Assistant / Chief of Staff, you will play a key role in streamlining operations and managing important projects within a growing healthcare organization. You will assist leadership by taking on responsibilities related to project management, IT support, HR tasks, and patient satisfaction initiatives. The role also includes high-level executive and personal assistance, managing occasional travel and supporting personal logistics as needed (such as coordinating home maintenance or special events).

• Oversee core HR functions, including recruitment, hiring, and onboarding.

• Manage general IT support workflows and coordinate technical resolutions when necessary.

• Address patient satisfaction feedback and implement operational solutions.

• Lead and manage cross-departmental operational projects.

• Ensure tasks and milestones are completed on time with minimal oversight.

• Track project deliverables and hold team members accountable to timelines.

• Provide comprehensive administrative support to the CEO, including complex scheduling, travel arrangements, and calendar management.

• Assist with personal logistics, including coordinating vendor home repairs, organizing special occasions, and managing personal errands.

• Utilize Excel to track, organize, and analyze key operational metrics.

• Create actionable reports and insights to support executive decision-making.

• Healthcare / Medical Practice Experience: Background in managing operations or administrative workflows within a medical setting (preferably US-based).

• Project Management Skills: Proven ability to manage multiple projects independently with minimal supervision.

• Excel Proficiency: Strong analytical skills with experience organizing data and building reports in Excel.

• Critical Thinking & Problem-Solving: Comfortable navigating ambiguity with a strong bias for action.

• Organizational Mastery: Exceptional organizational skills to juggle competing professional and personal priorities.

• Dual-Role Adaptability: High comfort level balancing both executive operations and personal assistant tasks efficiently.

• 6+ years of experience as an Executive Assistant, Chief of Staff, or Operations Lead within a healthcare or medical practice environment.

• Strong ability to oversee daily practice operations, drive projects, and support C-level leadership.

• Excellent written and verbal communication skills with a track record of working independently.

• Detail-oriented, proactive, and capable of managing complex, fast-moving tasks simultaneously.

• Experience with US-based medical practice standards is preferred, but not mandatory.