Receptionist (Call Center Experience)

United States·RockvilleFull Timemid

OtherReceptionistAdministrative & OfficeAdministration & Office Support

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Quick Summary

Overview

Position Overview: We are seeking a professional and customer-focused Receptionist with prior call center experience to serve as the first point of contact for our organization.

Technical Tools

OtherReceptionistAdministrative & OfficeAdministration & Office Support

Position Overview:

We are seeking a professional and customer-focused Receptionist with prior call center experience to serve as the first point of contact for our organization. The ideal candidate will be comfortable managing a high volume of incoming calls, providing exceptional customer service, and supporting administrative operations in a fast-paced environment.

Answer and direct a high volume of incoming calls using a multi-line phone system

Greet and assist visitors, clients, and vendors in a courteous and professional manner

Transfer calls accurately and efficiently to appropriate departments

Manage voicemail messages and ensure timely follow-up

Schedule appointments and maintain calendars as needed

Maintain reception area organization and professionalism

Perform data entry and update customer information in CRM or internal systems

Assist with administrative tasks such as filing, scanning, copying, and mail distribution

Support internal departments with customer inquiries and documentation

Maintain confidentiality of sensitive information

Handle customer concerns calmly and escalate issues when appropriate

Location & Eligibility

Where is the job

Rockville, United States

On-site at the office

Who can apply

Listed under

United States

About this job

Pay per year: ≈ $41,600–$52,000 a year; 14% above the $41,080 median for Receptionist jobs on Jobera (197 salaries).
Who can apply: United States
Posted: 258 days ago
Employer: has 314 open jobs on Jobera.