Administrative Assistant II - Mount Sinai Brooklyn - Chemotherapy Suite - Full-time Day

Provides a wide variety of administrative support services for one or more individuals within the Hematology/Medical Oncology. The responsibilities of the position also include administrative support, preparation and coordination of clinical data for patient care, and serve as a liaison between patients, clinicians and/or other departments.

Roles & Responsibilities:

• Managing confidential documents, reports, and correspondence
• Handling communication (emails, calls, letters) with discretion
• Safeguarding sensitive information (financial, legal, personnel data)
• Coordinating with internal and external stakeholders
• Assist manager or supervisor with day-to-day office operation tasks.
• Coordinate peer-to-peer reviews as necessary or requested by physicians, the compliance/auditing department or administrators. Assist in the retrieval of patient records for internal and external auditing.
• Support physicians by typing, scanning, organizing and saving all documents pertaining to research and research publications.
• Prepares and follows up on purchase orders, change orders, check requests. Processes and follows up on other forms of reimbursement for assigned staff.
• Screens and prioritize all incoming mail for needed action and follow up. Responds to mail where appropriate or distributes mail requiring attention to appropriate individual(s)   
• Obtain patient records, new and established patients from referring physicians, outside facilities.
• Provide administrative support to an assigned physician(s), which consists of answering routine inquiries and specific administrative questions.
• Triage and screen all calls in a respectful and courteous manner; transfer calls to appropriate individuals for follow-up and/or response.
• May Coordinate the scheduling of patient office visits, treatment visits and procedures for patients in all computer systems or as necessary, not limited to EPIC, accurately and timely.
• May screen and schedule patient appointments, schedule referrals of special testing or doctor's visits.
• Obtain authorizations and/or referrals for physician office visits, outpatient procedures, inpatient admissions and diagnostic tests prior to services rendered.
• Assist in the completion and gathering of clinical information for disability and insurance related issues and forms.
• Fax, scan, and file all necessary documents pertaining to patient care in a timely and efficient manner.
• Edit, fax, scan, save and mail and/or dictations to patients, PCP's, Specialists and referring physicians
• May maintain patient files.
• Reception duties, appointment, with appropriate message taking.
• Performs other related duties as requested.

Requirements:

• Associate’s Degree or HS/GED plus two years of related experience. Bachelor's Degree preferred.
• 3 years administrative or medical office experience required