Administrative Specialist I

Dept of Health and Human Services

EMPLOY , INDEP FOR PEOPLE W/DISAB - EIPD

Administrative Specialist I (S)

60054917

NC08

This Administrative Specialist I/Lead Office Assistant V position is located in the Sylva VR/IL Unit Office and provides administrative support to the Unit Manager. This position has responsibility for assisting with all personnel and administrative actions for the Sylva office and the Waynesville and Murphy satellite offices. This position processes documents and administrative work generated by the unit manager in order to support VR and IL personnel, rehabilitation counselors, and other support staff in the unit. The selected candidate directs and coordinates records and information management, mail distribution, facilities maintenance and custodial operations for the Sylva Unit. The lead office assistant provides limited training for processing assistants.

Job duties include the following:

• Serving as the initial contact for customers and visitors by providing assistance and directing calls and inquiries appropriately
• Performing and coordinating daily administrative functions that includes processing mail, ordering supplies, maintaining accurate records
• Maintaining confidentiality while handling sensitive staff, client, and agency information
• Providing orientation and initial training to newly hired administrative staff and providing ongoing training on policies, procedures, and
operational changes that impact work
• Preparing and processing correspondence, reports, forms, and other administrative documents, including P-card transactions and Impress cash funds
• Coordinating office, vehicle, and equipment repairs, maintenance needs, and other unit related services to ensure safe and effective
operations in the unit and satellite offices
• Collaborating with State Office, landlords, and vendors on billing, building, and contracted services
• Assisting with monitoring office expenditures, purchasing activities, and administrative resources to support responsible use of agency funds
• Scheduling meetings and office events and ensuring room setup and necessary materials
• Serving as a resource to all staff by addressing routine questions, information gathering, and referring complex questions to the Unit Manager

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

Charlene Michele Moore