Sr. Administrative Assistant Organ and Tissue Donation Aftercare Program

Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious. We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories. Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers. At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.

Are you an organized, detail-oriented professional who thrives in a fast-paced healthcare environment? We're looking for a Sr. Administrative Assistant to provide high-level support to our Organ and Tissue Donation Aftercare Program.  This role is ideal for someone who enjoys managing multiple priorities, delivering exceptional customer service, and ensuring critical administrative processes are completed with accuracy and professionalism.

In this role, you will serve as a key administrative partner for our Organ and Tissue Donation Aftercare Program through a wide range of administrative activities. 

• →Providing administrative support the Organ and Tissue Donation Aftercare Program
• →Ordering office supplies and managing vendor requests through Oracle.
• →Handling correspondence, screening phone calls, processing mail, and responding to inquiries with professionalism and discretion.
• →Providing cross-functional administrative support and backup coverage for team members as needed.

* Arranges conference call meetings and other meetings as requested.

* Prepares agendas, records and distributes minutes, and assures action items identified in meeting minutes are addressed within required timeframe.

* Provides bookkeeping services, tracking dues receipts, and sending notices as needed.

* Proactively manages calendars and appointments, alerting to upcoming events, independently supporting work schedule of the medical staff based on personal preferences and work style while maintaining the confidentiality of the work environment.

* Supports physicians with preparing publications, including on line searches and document creation. * Participates in team concept providing cross-coverage for other administrative assistants.

* Arranges various meetings including internal and external participants.

* Coordinates travel arrangements and prepares itineraries including completing travel reimbursement forms.

* Prepares and follows up on paperwork as required.

* Places and screens phone calls.

* Order office supplies as needed through our vendors within Oracle.

* Opens and sorts mail, independently handling selected correspondence as appropriate.

* Compiles data and assists in preparation of periodic or special projects including reports and spreadsheets.

• High School Diploma or equivalent.
• 2+ years of post high school experience in an office, healthcare, or professional services environment.
• Experience maintaining and working within multiple databases and systems.
• Proficiency with Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint, Teams, and Zoom.
• Exceptional organizational skills, attention to detail, and ability to manage competing priorities.
• Strong written and verbal communication skills.
• Excellent customer service and relationship-building abilities.
• Ability to exercise sound judgment, problem-solve independently, and maintain confidentiality.

• EPIC experience.

You are a proactive professional who takes initiative, anticipates needs, and keeps teams organized behind the scenes. You enjoy supporting leaders, managing details, and creating a seamless experiences. Accuracy, discretion, and a strong commitment to service are at the core of everything you do.

* Performs incidental word processing/typing, photocopying, and faxing.

* Deals appropriately with confidential situations and materials.

* Creates a professional demeanor with internal and external customers ensuring that the service standards of MSI/CCBD are maintained at all times.

* Performs other duties as assigned

* Complies with all policies and standards

• High School Diploma or equivalent required
• Two to three years post-high school training or experience required

• 1+ preferably in an office or health care environment required
• Previous experience required in organizing, maintaining, and querying databases in different systems required
• Proficiency with Microsoft Office software (Outlook, Word, Excel, PowerPoint, Teams) and Zoom required

• Knowledge of business and office procedures required
• Exceptional interpersonal and customer service skills with the ability to deal with others using tact and diplomacy required
• Ability to independently problem-solve using sound judgment and critical thinking skills required
• Proven organizational, prioritization skills and attention to detail is a must required
• Excellent verbal and written communication skills required
• EPIC experience is preferred but not necessary required
• Ability to search for scientific publications on line such as PubMed required
• Strong degree of self-initiative required
• Ability to maintain confidentiality required

• Computer, Printer, Multi-line Telephone, Fax Machine, Photocopier required

#AJ123