Veterinary Receptionist - Lancaster, PA

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ReceptionistAdministration & Office Support

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Quick Summary

Overview

Who we are West Lancaster Animal Hospital is Hiring a Veterinary Receptionist!

Technical Tools

ReceptionistAdministration & Office Support

What We Offer

~2 min read

West Lancaster Animal Hospital is a well-established practice committed to unparalleled patient care and exceptional customer service, and we’re looking to add an experienced Veterinary Receptionist superstar to our team of compassionate professionals.

We’re more than a group of compassionate veterinary professionals. We’re a supportive team with a “better together” philosophy, and we cross-train and educate our staff so everyone can find a growth path.

✓A flexible approach to compensation that reflects your skill set and future performance

✓401(k) matching & Roth Retirement Savings Plan

✓Flexible Spending Account (full-time only)

✓529 Savings Plan

✓Tuition Support Program

✓Referral bonus program

✓Health insurance, including medical, dental, and vision (full-time only)

✓Supplemental insurance, including accident, critical illness, hospital, short- and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)

✓Up to three weeks of full pay for the birth or adoption of a child (full-time employees only; available after one year of service). In states with paid family leave programs, this benefit does not apply.

✓Sick Time / Paid Time Off

✓Free or discounted lab work for all employee pets

✓Pet discounts on services and products

✓Pet food discount program

✓Quarterly Team Rewards Bonus Program

✓Professional development opportunities

✓Continuing education allowance

✓Uniform allowance

✓Six paid holidays (full-time only)

✓Employee Assistance Program

✓Employee discount program

4-day work weeks. With no on-call shifts or holiday hours, plus lunch breaks on the reg.
A path to grow. As a Veterinary Receptionist here, you’ll be cross-trained and supported as you find your growth path.
Better together. A supportive team where everyone shares knowledge, skills, and experience.
A positive culture. With the right cattitude, anything is pawsible, and we bring that energy to every shift.
Little extras. Occasional coffee runs, ice cream parties, and meals on us.

Responsibilities

~1 min read

→Greet clients and their pets with warmth and professionalism
→Answer phones and respond to client questions
→Schedule appointments and keep the day running smoothly
→Check clients and patients in and out
→Process payments accurately
→Listen as clients explain why their dog, cat, bird, rat, goat, or chicken is the best one that has ever lived
→Own your tasks and responsibilities to deliver positive outcomes
→Share your knowledge and skills with teammates

Experience as a veterinary receptionist
A passion for pets and veterinary care that shines every day
A positive attitude and a great “cattitude”
Strong client service and communication skills
The confidence to own tasks and deliver positive outcomes
A willingness to share your knowledge (spidey powers would be cool too)
Ability to stand or sit for extended periods

Think you’re the Veterinary Receptionist we’ve been longing for? Fantastic! Let’s get this ball rolling, because West Lancaster Animal Hospital can’t wait to meet you.

Diversity, equity, and inclusion are core values at West Lancaster Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.