Facilities Coordinator

JLL is seeking an experienced Facilities Coordinator to manage the day-to-day operations, scheduling, access, and logistics of a high-volume loading dock serving a major transportation facility. This is a hands-on operational role responsible for ensuring that every vehicle, driver, vendor, contractor, and delivery entering the loading dock is expected, scheduled, authorized, properly routed, and safely managed.

The successful candidate will combine strong facilities and operational judgment with practical logistics experience, along with comfort using technology to manage scheduling, access, communications, and daily dock activity. This role is critical to maintaining a secure, efficient, and well-organized loading dock environment that supports the broader facility's operations.

• →Manage daily loading dock operations, including delivery schedules, dock assignments, vehicle staging, arrival sequencing, and departures
• →Use scheduling and logistics technology to manage appointments, deliveries, vendors, contractors, and vehicle activity
• →Maintain real-time visibility into what is expected, what has arrived, where it is going, and when it has departed
• →Verify drivers, vehicles, vendors, contractors, and deliveries before granting access to restricted dock and service areas
• →Manage exceptions, including early or late arrivals, unscheduled vehicles, access issues, and changes to scheduled activity
• →Coordinate with tenants, vendors, carriers, contractors, facilities personnel, security teams, and station operations
• →Maintain accurate operational, delivery, incident, and exception records, and monitor metrics such as delivery volume, dwell time, and scheduling compliance

• 5+ years of experience in facilities operations, logistics, transportation, critical infrastructure, or a comparable environment
• Demonstrated experience using scheduling, access-control, visitor management, or similar operational technology
• Strong organizational skills with the ability to manage multiple simultaneous activities
• Ability to make sound decisions independently and appropriately manage exceptions
• Strong written and verbal communication skills
• Valid Driver's License
• Proficiency with Microsoft Office and related business applications
• Ability to work effectively with facility management, tenants, contractors, delivery companies, and relevant personnel

• Prior supervisory or management experience
• Experience with loading docks, vehicle checkpoints, transportation facilities, or controlled-access environments
• Working knowledge of physical access control, incident management, and operational risk principles
• Experience developing or enforcing standard operating procedures (SOPs) for scheduling, access, and exception management
• Familiarity with digital credentialing tools, QR codes, mobile check-in systems, or operational dashboards
• Ability to quickly learn and train others on new operational systems

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Accepting applications on an ongoing basis until candidate identified.