Campaign Management Team – Operations Assistant (Part-time)

Team Operations

• Produce, assign, and quality-check screenshot tickets: distribute incoming tickets to interns based on ticket type and workload, and coordinate with other teams on feasible completion times
• Track intern progress, confirm it is on schedule or flag where support is needed, verify completed tickets, and rebalance assignments promptly when work falls behind
• Handle ad-hoc requests from other teams

Team Administration & Automation

• Maintain automated reports and make sure daily data refreshes correctly
• Support CM Team holiday on-call scheduling, IO signing, and travel purchase requests and expense claims
• Maintain Slack and Google Group membership lists

• Able to commit to Monday–Friday 14:00–19:00; candidates available long-term preferred
• Detail-oriented and well organized, able to track multiple tickets and several interns at once and proactively report issues
• Strong communication skills in Mandarin and English, comfortable collaborating with AMs, interns, and cross-functional colleagues via Slack
• Proficient in Google Workspace (Sheets, Docs, Slides, Calendar), with Pivot Table or basic data-handling skills
• Hands-on experience with AI tools (e.g., ChatGPT, Gemini, Claude) and a willingness to use automation to improve routine work
• Nice to have: familiarity with Tableau and Google Apps Script

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