Dental Administrative Assistant (Remote) Full-time | 21236

PhilippinesRemoteFull Timemid

Administrative AssistantAdministration & Office Support

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Quick Summary

Key Responsibilities

Patient Communication: Answer patient calls and texts, especially handling new patient inquiries during off-hours (afternoons, evenings, Fridays) using practice-specific templates.

Requirements Summary

Prior US Dental Office Experience Solid Dental Admin Background: Must have proven experience as a dental admin operator. Strong, polished,

Technical Tools

Administrative AssistantAdministration & Office Support

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Disclaimer: This is a generic job description for the position stated below. Actual tasks and tools will be discussed further when you reach the final interview stage. Please ensure you apply for the right job based on your location and experience. We prioritize people who can do this successfully!

Wing is on the exciting mission of redefining the future of work for companies worldwide! We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.

And we’re looking for a Dental Administrative Assistant (Remote) to start immediately!

Responsibilities

~1 min read

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Patient Communication: Answer patient calls and texts, especially handling new patient inquiries during off-hours (afternoons, evenings, Fridays) using practice-specific templates.
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Scheduling & Recare: Manage patient scheduling, conduct recare outreach, and follow up with patients overdue for cleanings.
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Reactivation: Use the practice's analytics platform to identify and contact deactivated or unscheduled patients to bring them back into the practice.
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Insurance Admin: Support insurance verification and handle basic records management.
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Data Hygiene: Clean up patient credits, delete unnecessary records, and maintain an accurate database.
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Escalation: Handle repetitive, non-judgmental tasks independently while escalating complex or judgment-based issues to the on-site team leads.

Eaglesoft/similar tools (primary dental practice management software)
Internal analytics platform (used for identifying recare and treatment opportunities)

Requirements

~1 min read

Prior US Dental Office Experience
Solid Dental Admin Background: Must have proven experience as a dental admin operator.
Strong, polished, and empathetic English to sound natural and warm to US patients.
Highly organized and efficient. The client prioritizes a proven track record of quality work over raw speed.