Veterinary Receptionist - O'Fallon , IL

• A four-day work week, with weekends shared on a rotation
• A collaborative, supportive, team-driven environment
• The chance to work in a high-quality, full-service veterinary hospital
• Exposure to physical rehabilitation and acupuncture, so you can keep expanding your veterinary knowledge
• More than answering phones: you’ll connect clients with the care their pets need and help keep the hospital moving
• Professional development and continuing education to help you learn and grow
• A workplace that values compassion, efficiency, and excellent client service
• A role where your organization and communication skills make a difference every day

• Greet clients and patients with warmth and professionalism
• Schedule appointments efficiently and accurately
• Answer phones and manage multiple lines in a busy hospital
• Direct calls and client concerns to the right veterinary team member
• Process payments and keep financial information accurate
• Maintain complete and accurate client and patient records
• Communicate clearly with veterinary assistants, technicians, and doctors
• Help coordinate front-desk and hospital workflow
• Provide compassionate customer service, even during busy or emotional moments
• Jump in where needed to keep the day running smoothly

• Previous animal experience, strongly preferred, such as work in a veterinary clinic, kennel, shelter, or similar setting
• Front desk or customer service experience, a plus
• Strong multitasking and organizational skills
• The ability to thrive in a fast-paced environment while keeping a positive attitude
• Excellent customer service and communication skills
• Strong attention to detail and accuracy
• Comfort handling high call volumes and a busy front desk
• A professional, compassionate approach to clients and their pets
• A team-oriented attitude and a willingness to learn
• Availability to work weekends on rotation and a flexible schedule
• The ability to adapt to changing priorities and busy periods

If you’re a friendly, organized Veterinary Receptionist who enjoys helping people, cares about animals, and stays calm when the front desk gets busy, we’d love to meet you. Bring your communication skills, attention to detail, and team-first attitude. In return, you’ll get a place where you can keep learning while making a difference for pets and their people.

Diversity, equity, inclusion, and belonging are core values at Four Paws Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by bringing different perspectives and ways of understanding and engaging with the world. That’s why we’re committed to a workplace culture where employees are comfortable being their authentic selves, experience a true sense of belonging, and are empowered to reach their highest potential.