Associate, Business Support ( GEGM Auto Franchise and Pos Partnership)

Job Purpose
To assist Head / Manager of the Department by providing assistance in general administrative and
monitoring duties of the department.

The Job
 To assist in preparation of quotation, endorsement, payment & receipt, policy, etc.
 To assist in preparation of monthly sales meeting and reports.
 To assist in reconciliation statement of account (SOA)
 To collate Management Report and Premium Production for monthly/weekly Management &
Department meeting.
 To provide assistance in general administrative and monitoring duties for the department.
 To assist in coordinating various insurance documentation for policy issuance.
 To handle claim and payment matters
 To assist marketers on any matter related to the business.
 To assist in sales challenge/ engagement activity program.
 To provide marketing support in relation to admin duties.
 To assist in calling and sending reminders to customers related to insurance renewal and others.
 To provide marketing services when needed.
 Any related adhoc duties assigned by superior/HOD.
 To adhere to AMLA provisions and other relevant compliance matters pertaining to GEGM and the
Great Eastern Group policies and be vigilant to uphold these in the discharge of my duties.

Our Requirements
 Diploma/Degree Holder
 Tertiary qualification in any fields, CMII or DMII or AMII qualifications
 Experienced in administrative duties, operational and business support, customer services and
technical support

Key Skills:
 A high performance team player and interpersonal skills.
 Communication skill (written and oral)
 Interpersonal skills
 Presentation skills
 Proficient in Microsoft Office (word, excel, PowerPoint)

Key Knowledge:
 Product knowledge
 Underwriting internal procedures
 Intimate knowledge of the overall motor car market in Malaysia

Key Competencies:
 Customer service best practice
 Teamwork & Cooperation
 Self-motivated and go-getter
 Able to plan, strategies and mobiles actionable
 plans of action
 Time management planning
 Integrity
 Information seeking
 Reliable & trustworthy
 Organization awareness
 Responsible