Dental Office Manager

✔ Minimum 6 years of dental management experience

✔ Strong leadership and team-building abilities

✔ Proven success managing schedules, collections, patient relations, and office operations

✔ Experience with dental practice metrics and operational efficiency

✔ Denticon experience preferred

✔ Excellent communication and organizational skills

✔ Ability to foster a positive, accountable, and patient-centered culture

✔ Bilingual skills welcomed but not required

• Team leadership, coaching and training• Profit & Loss (P&L) management• Staff and patient scheduling• Time & Attendance (T&A) management• Payroll process management• Accounts Payable (AP) management• Manage insurance claims and other forms of payment

• Patient satisfaction and experience• Collaborate on internal and external marketing efforts• Implement policies and procedures• Promote SDP company policies and best practices (published or otherwise communicated)• Management of dental licenses and other related certifications• Maintain current safety procedures and personal protective equipment required to minimize health risks• Other job duties as assigned

• 3 years of dental office management or equivalent experience• Proficient in dental performance management software (Dentrix, Eaglesoft, etc.)

• Strong understanding of marketing strategies, platforms, tools and metrics• Intermediate experience with Microsoft Office Suite of applications (Excel, Outlook, SharePoint, and Word)• Solid understanding of P&L management (budgeting)• Comprehensive understanding ability to enforce current labor laws• Adhere to current regulatory agency guidelines (OSHA, HIPAA, CDC, etc.)

Work Environment/Conditions• Ability to maintain a full-time employment schedule approximately 40 hours per week; extended hours may be requested or required• Ability to travel up to 10%• Prolonged sitting and standing as needed• Ability to lift up to 15 lbs.• Exposure to potentially hazardous objects and/or materials• Ability to wear appropriate work attire as needed or required

• Established practice with a loyal, multi-generational patient base
• Lead a dedicated team of approximately 15 team members
• Work alongside a doctor who is passionate about exceptional patient care and creating a positive patient experience
• Opportunity to make a real impact on practice growth, team development, and patient satisfaction
• Modern office utilizing Denticon practice management software
• Stable schedule with every weekend free after Friday afternoon

Star Dental Partners provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.