Administrative Associate II - Alexander Correctional Institution
Quick Summary
• Answering all incoming calls and direct to the appropriate areas of the facility.• Updating all facility extension/ phone list.• Log Incoming Calls.• Process call back requests.
Documented knowledge and use of Microsoft Office Suites The Posting Will Close At 11:59 P.M. The Night Before The End Date. Repost - Previous Applicants Must Reapply To Be Considered For This Vacancy.
The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!
Reporting to the Administrative Officer III, this position’s primary job function will be to direct phone calls throughout the facility and will provide clerical support services to the facility. Job Responsibilities include, but are not limited to, the following:
• Answering all incoming calls and direct to the appropriate areas of the facility.
• Updating all facility extension/ phone list.
• Log Incoming Calls.
• Process call back requests.
• Notify staff of offender's program and mental health appointments.
• Relaying public information to incoming callers.
• Maintaining files/records according to departmental policy, to allow for quick, easy access, and retrieval of information requested.
Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred:
- Documented knowledge and use of Microsoft Office Suites
The Posting Will Close At 11:59 P.M. The Night Before The End Date.
Repost - Previous Applicants Must Reapply To Be Considered For This Vacancy.
What We Offer
~1 min readThe State of North Carolina offers a comprehensive benefits package including:
The Division of Institutions manages the daily operations of all state-operated prison facilities across North Carolina. Facilities are categorized by custody levels (minimum, medium, close) and house individuals serving sentences for felony convictions. The division provides safety, security, and rehabilitative services through trained custody staff, program facilitators, and administrative personnel.
NCDAC uses the Merit-Based Recruitment and Selection Plan to fill positions with the most qualified individuals. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
The State of North Carolina/Office of State Human Resources (OSHR) uses the National Association of Credential Evaluation Services (NACES) as a referral resource for applicants who need to have their credentials certified as equivalent.
- For a list of organizations that perform this specialized service, please visit the NACES membership website at https://www.naces.org/members.
- Applicants seeking Veteran's Preference must attach a DD-214 Member-4 Form (Certificate of Release or Discharge from Active Duty) to their applications.
- Applicants seeking National Guard Preference must attach an NGB 23A (RPAS), along with the state application, if they are a current member of the NC National Guard in good standing.
- Applicants who are former members of either the NC Army National Guard or the NC Air National Guard, with honorable discharge and six years of creditable service, must attach a copy of the DD 256 or NGB 22, along with the state application.
Requirements
~1 min readThe NC Dept. of Adult Correction must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." Click this link for information on hiring and promotion prohibition requirements for all positions in the NC Dept. of Adult Correction: PREA Hiring and Promotion Prohibitions
Consistent with the Americans with Disabilities Act (ADA) and the Pregnant Workers Fairness Act (PWFA), NCDAC is committed to the full inclusion of all qualified individuals. If reasonable accommodation is needed to participate in the job application or interview process, please contact the person indicated below.
Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.
High school or General Educational Development (GED) diploma and one year of administrative experience; or an equivalent combination of education and experience.
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.
Location & Eligibility
About this job
- Pay per year
- $31,200–$51,249 a year
- 8% below the $44,668 median for Office Assistant jobs on Jobera (581 salaries).
- Who can apply
- United States
- Posted
- Today
Listing Details
- Posted
- November 10, 2026
- First seen
- November 10, 2026
- Last seen
- November 10, 2026
Posting Health
- Days active
- 0
- Repost count
- 0
- Trust Level
- 63%
- Scored at
- November 10, 2026
Signal breakdown
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