Front Office Assistant Float

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

• Performs surgical clerical functions, including scheduling, order entry, filing, report printing, sorting, and distribution.
• Greets patients at the surgical reception desk and explains surgical preparation procedures in ASU, Holding, Surgery, and Recovery (PACU).
• Coordinates with staff regarding patient status, delays, and scheduling or throughput issues.
• Answers telephones, transfers calls, and relays messages as needed.
• Prints, sorts, files, faxes, and distributes documents to appropriate departments.
• Verifies patient appointments and surgery times in the computer system.
• Explains tracking board to patients and families and assists in relaying patient location information.
• Maintains beverage area in a neat and orderly fashion.
• Assists physicians, visitors, and employees with locating patient families.
• Monitors patient waiting area, checking on patients and visitors needing attention.
• Performs basic equipment maintenance such as printer toner or ribbon changes and fax cartridge replacements.
• Assists in training new volunteer staff in desk duties and may be assigned regular or periodic duties by the supervisor, including maintaining logs and organizing the next day’s surgical schedule.
• Performs other duties as assigned.

• Able to type and perform general computer tasks. [Required]
• Possess general clerical skills, as well as good communication and organizational skills. [Required]
• Ability to communicate effectively both verbally and in writing. [Required]
• Possess communication skills necessary for contact with patients and family members of infants through geriatric population. [Required]
• Ability to work with other employees and volunteers. [Required]
• Knowledge of Medical Terminology. [Required]
• Must be able to type and perform order entry on the hospital computer system [Required]
• Must possess general clerical skills [Required]
• Computer skills in Microsoft Word, Excel and Power Point [Required]

• High School Grad or Equiv [Required]

• Cardiopulmonary Resuscitation (CPR) [Required]

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.