Sr. Administrative Assistant

EBSCO Information Services (EBSCO) delivers a fully optimized research experience, seamlessly integrated with a powerful discovery platform to support the information needs and maximize the research experience of our end-users. Headquartered in Ipswich, MA, EBSCO employs more than 2,700 people worldwide, with most embracing hybrid or remote work models. As an AI-enabled service leader, we thrive on innovation, forward-thinking strategies, and the dedication of our exceptional team. At EBSCO, we’re driven to inspire, empower and support research. Our mission is to transform lives by providing reliable and relevant information — when, where and how people need it. We’re seeking dynamic, creative individuals whose diverse perspectives will help us achieve this global, inclusive mission. Join us to help make an impact.

The Sr. Administrative Assistant, Research Content, will provide support for: 

 

• Executive Vice President Sales, Research Content

• Senior Vice President of Sales, Europe, Latin America & Sub-Saharan Africa

• Senior Vice President of Publisher Services 

 

This high-level support role will include schedule management, travel arrangement, meeting coordination, and other various administrative tasks to ensure organizational efficiency of the executives it supports.  This hybrid position will be in driving distance of Ipswich, Massachusetts to accommodate periodic visits to EBSCO Information Services campus. 

 

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  Arrangement and organization of travel plans (hotel, flight, car transportation, itineraries, etc.)

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  Calendar management via Microsoft Outlook

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  Expense report administration via SAP Concur

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  Coordination of onsite meetings (catering, conference room reservations, audio/visual etc.)

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  Collecting, combining, formatting, and maintaining reports, files, and agendas in Excel and Word in support of Executives and their departments

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  Additional projects as assigned by Research Content department management 

 

You will be welcomed as a member of the Research Content Enablement team, a team of 6 Administrators and Project Managers, as well as members of the wider Research Content teams.  Our team enjoys the flexibility and greater work life balance that hybrid work offers. There will be ample resources, tools, training, and support to ensure your success at EIS.   

• At least 5 years' experience working in a fast-paced environment with a focus on administrative tasks.

• Advanced proficiency in Microsoft 365, including Outlook, Teams, Word, Excel, PowerPoint, and SharePoint.

• Exceptional attention to detail, organizational skills, and follow-through, with a demonstrated ability to manage tasks accurately and meet deadlines. 

 

• Strong communication skills and confidence working directly with senior executives, including proactively reaching out and following up as needed.

• Ability to manage multiple competing priorities and a wide variety of administrative responsibilities in a fast-paced environment.

• Strong initiative, sound judgment, and accountability, with the ability to anticipate needs, work independently, and ensure tasks are completed.

• Geographic knowledge of international cities and countries is preferred due to interaction with EBSCO's international sales teams. 

USD $57,785.00 - USD $82,550.00 /Yr.