Policy Typist

Who we are

Mattamy Homes is the largest family-owned homebuilder in North America, with 45-plus years of history across the United States and Canada. Every year, Mattamy helps more than 8,000 families realize their dream of home ownership. In the U.S., Mattamy is represented in 11 markets – Charlotte, Dallas, Jacksonville, Naples, Orlando, Phoenix, Raleigh, Sarasota, Southeast Florida, Tampa, and Tucson.

What you’ll do

• Issuing final owner/ lender title insurance policies, within (14) days of obtaining the final recorded documents from the recorder's office
• Ensure the final survey is less that (90) days from the settlement date or the survey must be updated
• Adding encroachments to the exceptions on the final policies
• Ensuring compliance state/ federal rules, regulations, guidelines
• Strive to achieve all criteria related to customer satisfaction
• Tracking/ managing all settlements for completion of final title policy
• Examine supporting documents and updates according to established procedures and approved underwriting guidelines
• Daily updates of spreadsheets/ logs/ reports ensuring they are current and accurate on the status of the final policy for all Divisions
• Track recorded releases, recorded Notice of Terminations or other applicable documentation for each closed file
• Ensure buyer(s) name on Deed mirrors the contract. If not, a name affidavit addendum must be requested
• AUDIT file for all documents required prior to issuing Final Title Policy
• Knowledge official records & look up recorded documents online
• Email policies & documents to owners & lenders in markets where issuing at the closing table is not permissible
• Assist customer service in tracking, contacting buyers & re-delivering policies returned to the office when undeliverable and save the details to the file, including the returned envelope as proof of delivery
• In markets where attys are required to certify title work; agent shall review/ examine final opinion of title prior to issuing policies
• Cooperate & assist Title Underwriter with all future audits/ title claims
• Additional duties deemed pertinent to or benefit to Company as Senior Management may require through future operational changes

What you bring

• High School diploma or GED required
• An ability to obtain any Federal/ State Title License as required or show related experience
• May require overtime as necessary to make year­end deliveries
• Possess related computer skills in MS Office, Word, Excel, Outlook
• Ability to learn SoftPro, AgentNet, Title Express or equivalent programs
• Possess data entry experience with high degree of accuracy
• Good investigative/ reconciliation skills, ability to report results to Sr. Management for training compliance purposes
• Good customer service/ interpersonal skills in dealing with internal/ external customers, VP’s of Finance, DUP Leaders and Mortgage or Settlement Services
• Ability to work well under pressure to meet deadlines while remaining well organized, focused, and diligent

Be yourself. We want it that way.

At Mattamy Homes, we’re passionate about creating and promoting a diverse and inclusive environment where everyone can do their best work. Diversity and inclusion are important aspects of the work we do to support our homebuyers, colleagues and communities.

Our competitive compensation and full-time employee benefits package includes:

• 3 weeks of company paid vacation + 1 week of company paid time off + 1 week of sick time
• Health, Dental and Vision Insurance
• Life Insurance and Short/Long Term Disability
• Flex Spending, 401K with Company Matching and Tuition Reimbursement
• Entertainment Discounts, Employee Home Ownership Program and Company-wide Volunteer Program

Mattamy’s mission

To provide the best homeowner experience

Mattamy’s core values

• Teamwork
• Commitment
• Community
• Sustainability

Recent recognition

• Best Places to Work in Charlotte for 2026, 2025, 2024, 2023, 2022, 2020, 2018 & 2017
• Best Places to Work in Jacksonville for 2023, 2022, 2016 & 2015
• Best Places to Work in Orlando for 2025, 2024, 2023, 2022, 2021, 2018, 2016 & 2013
• Best Places to Work in Phoenix for 2025, 2024, 2023, 2022 & 2021
• Best Places to Work in Raleigh for 2026, 2025, 2024, 2023, 2022 & 2021
• Best Places to Work in Southeast, FL for 2026, 2025, 2024, 2023
• Best Places to Work in Tampa Bay for 2026, 2025, 2024, 2023, 2022, 2021, 2020 & 2019

A career with Mattamy Homes is a chance to join a team as solid as they come. We’re an internationally recognized, privately owned homebuilder full of ambitious, talented and hardworking team members. Together we’re making dreams come true with homes and communities designed for the way people live today, and that’s a great feeling. Our future is secured through strategic investments in land and communities, in both current and new markets, which offers ongoing learning, growth and opportunity for all of us. Redefining how we build with smarter technology and a deep commitment to sustainability is exciting and rewarding.

Here, you will gain valuable experience through challenging and interesting projects. Recognized as an employer of choice, Mattamy ensures you will enjoy great benefits and an award-winning culture, because we take care of our own. On our team, we all have a role to play in building for the future.

Mattamy Homes is an equal employment opportunity employer and does not discriminate on the basis of age, race, color, citizenship, religion, sex, national origin, disability or with respect to any other status protected under federal, state, and local laws or ordinances. Equal access to programs, services, and employment is available to all persons.

Qualified applicants will be contacted directly by the Talent Acquisition team.