Office Clerk - $19.52/hr

Dohrn is your complete Midwestern transportation partner. We offer less-than-truckload, truckload and value-added services throughout our 10-state service area. Our family operated company provides the attention and flexibility that only a regional carrier can, backed by excellence in service and powerful logistical tools.

To locate and correctly place over, short, damaged, and missing freight and prevent claims.

• Daily telephone and written communication with internal and external customers• Locate missing freight and overages, shortages, and damaged freight• Monitor the OS&D webs daily as assigned in addition to answering the OS&D lines• Review manifests, bills of lading, and delivery receipts• Assist terminals in regards to all OS&D freight• Research miss-delivered freight and ensure it gets delivered correctly• Request dispositions, re-delivery charges, and re-consignment charges to ensure freight keeps moving to its destination• May assist with customer service/pick up calls and set appointments as needed• Other duties as needed

• High School completion or equivalent• Computer skills including Microsoft Office• Office experience preferred, but not required• Ability to multi-task in a fast paced environment• Detail-oriented, problem-solver, self-motivated• Excellent verbal and written communication skills• Ability to establish and maintain great relationships with customers • Ability to work in a team as well as individually• Excellent attendance

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

• Primarily sedentary work, which involves sitting most of the time• May be occasionally required to exert up to 10 pounds of force and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects• The general office environment is favorable; Lighting and temperature are adequate, and there are minimal hazardous or unpleasant conditions caused by noise, dust, etc;• Visual Acuity including regular use of items including a computer screen or monitor• Manual dexterity is regularly required including fingering, grasping, and typing; manual dexterity includes repetitive motion of the wrists, hands, and fingers• Talking and hearing required to communicate with and listen to others to share or receive information; will be exposed to noise including telephone, office machinery, and conversations of others• Based on accuracy and performance, the employee may be eligible to work discussed shifts at the corporate office or at a home-based location.