Experienced Client Services & Office Coordinator

Are you an experienced office professional who enjoys working with people, staying organized, and keeping a busy workplace running smoothly?

Barkaritaville Pet Resort is looking for an established, detail-oriented professional to join our San Antonio front office team. We have opportunities for both full-time and part-time employment and welcome applicants who bring valuable experience, a strong work ethic, and a history of dependable performance.

We believe that exceptional customer service comes from experience, good judgment, professionalism, and taking pride in a job well done.

• Has several years of successful experience in an office, administrative, reception, or customer service role.

• Enjoys interacting with customers and building positive, lasting relationships.

• Appreciates an organized workplace with clear expectations and accountability.

• Is confident making decisions, solving problems, and managing daily responsibilities independently.

• Takes ownership of their work and does not need constant reminders or supervision.

• Is seeking consistent, meaningful employment with a locally owned business.

• Understands the importance of punctuality, reliability, and being a contributing member of a team.

As a Client Services & Office Coordinator, you will be an important part of our daily resort operations. You will help ensure that our clients receive attentive service while keeping front-office procedures efficient, accurate, and organized.

Your responsibilities will include:

• Welcoming clients and providing knowledgeable, courteous assistance.

• Answering incoming calls, responding to inquiries, and providing information about resort services.

• Coordinating daycare, boarding, grooming, and other service reservations.

• Managing client arrivals, departures, and related paperwork.

• Maintaining detailed and accurate client and pet information.

• Collecting payments, accurately handling cash transactions, providing change, and reconciling daily receipts.

• Updating reservations, services, and account information in our computer systems.

• Addressing common customer questions or concerns with patience, professionalism, and sound judgment.

• Managing changing priorities while maintaining accuracy and a positive attitude.

• Working closely with management and other resort departments to ensure smooth daily operations.

• Assisting with pet handling and other operational needs when appropriate.

• Please include:

  • Your previous employers and job titles

  • Accurate dates of employment

  • Relevant job responsibilities

  • Experience with office administration, scheduling, customer service, and financial transactions

  We will prioritize applicants whose resumes demonstrate the professional experience, stability, and qualifications needed for this position.

We especially welcome candidates with 5 or more years of professional experience in positions such as:

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  Medical or dental office administration

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  Veterinary reception or client services

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  Professional office management or administrative support

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  Hotel, hospitality, or guest services

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  Customer account management

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  Scheduling, reservations, or service coordination

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  Other customer-facing office positions requiring accuracy, discretion, and independent judgment

Experience with Microsoft Office, appointment scheduling software, multi-line phone systems, payment reconciliation, and customer databases is highly desirable.

Barkaritaville Pet Resort is an Equal Opportunity Employer. We base employment decisions on qualifications, experience, and business requirements.