Administrative Support Coordinator (Administrative Support Coordinator II), Information Technology Services Internal Only

Provide a full range of routine clerical and administrative support functions to support the departments under the purview of the Chief Information Officer (CIO), including Digital Transformation (Dx), Information Security and Compliance (ISC), and Strategic Technology Initiatives (STI).

Administrative Support:

• →Under the general direction of the appropriate administrator, independently coordinate complex administrative and operational support functions for assigned Information Technology Services departments.
• →Coordinate administrative operations, establish work priorities, and ensure timely completion of multiple assignments and projects.
• →Serve as a primary administrative contact for students, employees, campus partners, and vendors; respond to inquiries and explain applicable university procedures.
• →Coordinate travel for ITS administrators, employees, and students, including travel requests, reservations, expense claims, and mileage reimbursements through Concur.
• →Review travel documents for accuracy, authorization, funding availability, and compliance with CSU and university travel policies.
• →Interpret travel procedures, communicate requirements and deadlines, resolve documentation or reimbursement issues, and coordinate with travelers, approvers, Accounts Payable, and campus offices.
• →Maintain accurate travel records and monitor requests and expense claims through completion.
• →Communicate effectively with campus partners, answer incoming calls, and assist callers according to university policies and procedures.
• →Maintain complex calendars, evaluate scheduling priorities, resolve conflicts, and coordinate meetings and appointments involving internal and external participants.
• →Attend meetings as needed and record accurate meeting minutes when necessary.
• →Support ITS in the absence of other Administrative Support Coordinators, including coordinating and supporting search committees.
• →Serve as the timekeeper and attendance clerk for assigned ITS staff and student employees.
• →Review time records, leave requests, payroll certifications, and absence-management transactions; coordinate corrections as needed.
• →Coordinate the administrative aspects of staff and student assistant recruitment, hiring, appointment, and onboarding processes.
• →Provide direction to newly hired staff and student assistants regarding campus procedures and operational processes.
• →Independently interpret and apply applicable CSU, university, and departmental policies and procedures.
• →Exercise judgment and discretion, manage competing priorities, and coordinate assignments from initiation through completion.
• →Identify administrative problems affecting ITS departments, evaluate available information, and develop or recommend practical solutions.
• →Participate in training and professional-development activities to maintain current knowledge of applicable policies, procedures, and administrative systems.

Procurement:

• →Under the general direction of the appropriate administrator, coordinate procurement, Corporate Card, purchasing, and related financial administrative activities for assigned Information Technology Services departments.
• →Review purchase requests and supporting documentation for completeness, authorization, funding information, and compliance with CSU and University procurement requirements.
• →Make authorized purchases and coordinate departmental orders for supplies, equipment, software, subscriptions, maintenance agreements, and other approved goods and services.
• →Serve as the departmental Corporate Card holder or coordinator; reconcile transactions and monthly statements, maintain supporting documentation, identify discrepancies, and monitor transactions through completion.
• →Coordinate with ITS staff, Procurement, Accounts Payable, vendors, and campus offices to resolve purchasing, invoicing, payment, delivery, and documentation issues.
• →Research and resolve discrepancies and nonstandard procurement issues within delegated authority or coordinate matters requiring additional review.
• →Communicate with vendors to obtain quotes and required documentation, clarify order or service requirements, monitor purchasing and delivery activity, and complete authorized purchases.
• →Maintain accurate procurement, inventory, financial records, and supporting documentation in accordance with University procedures and record-retention requirements.
• →Maintain administrative records and monitor renewal dates for contracts, agreements, subscriptions, software licenses, and maintenance agreements.
• →Communicate upcoming renewal requirements to appropriate ITS personnel to support timely departmental action.
• →Enter, review, track, and reconcile assigned budget and financial information and identify discrepancies requiring correction or additional review.

ITS Events, Committees and Special Projects:

• →Under the general direction of the appropriate administrator, coordinate administrative and logistical activities for assigned ITS events, committees, and special projects.
• →Coordinate ITS and University events, outreach activities, employee-development programs, student-support initiatives, cybersecurity programs, camps, and other special projects.
• →Develop work plans and timelines; identify logistical, scheduling, communication, and resource requirements; and coordinate activities with ITS staff, campus departments, participants, and stakeholders.
• →Communicate assignments, deadlines, event requirements, and project information to appropriate participants; monitor deliverables and follow-up activities through completion.
• →Identify and resolve administrative, scheduling, and logistical issues within assigned authority and coordinate matters requiring management or campus office involvement.
• →Coordinate implementation and post-event or project follow-up, maintain applicable records, track outstanding action items, and communicate completion status to appropriate ITS personnel.
• →Provide administrative coordination for ITS committees, leadership groups, and project teams by scheduling meetings, coordinating materials and communications, documenting meeting information and action items, and monitoring follow-up.

Other Classification-Related Duties

• →Under the general direction of the appropriate administrator, perform other classification-related administrative support duties as assigned to support Information Technology Services operations and changing departmental needs.
• →Perform temporary, incidental, or other administrative support assignments consistent with the Administrative Support Coordinator classification and within the scope of the position.

• High School diploma or its equivalent AND three years of progressively responsible experience in general office clerical or secretarial work or the equivalent.

• Experience to be fully functional in all technical aspects of work assignments.
• Thorough, detailed knowledge of applicable university infrastructure, policies, and procedures.
• Thorough knowledge of English grammar, punctuation, and spelling.
• Thorough knowledge of office systems and the ability to use a broader range of technology, systems, and packages.
• Ability to independently handle multiple work unit priorities and projects.
• Ability to independently apply a wide variety of policies and procedures where specific guidelines may not exist.
• Working knowledge of budget policies and procedures.
• Ability to perform standard business math, such as calculating ratios and percentages, tracking financial data, and making simple projections.
• Ability to draft and compose correspondence and standard reports.
• Ability to effectively handle a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature.

• Experience with budget policy and practice, particularly in an office within higher education.
• Ability to work collaboratively and communicate effectively in a team environment.
• Ability to learn and work in a fast-paced environment.
• Thorough knowledge of English grammar, spelling, and punctuation, and be able to clearly communicate orally and in writing.
• Two or more years of experience working in an office within an institution of higher education with budget analysis, administrative functions, and program-specific knowledge of administrative cost allowances.

Work status: Full-time/Non Exempt/ Temporary

CSUSB’s standard hours of operation are Monday through Friday, 8:00 a.m. to 5:00 p.m. This position may require occasional evening and weekend work to support departmental activities, special events, and other university functions. Work schedules may vary and are subject to change based on business needs.           

California State University, San Bernardino, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino is not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

CSUSB is not an E-Verify employer and cannot support visa holders with certain requirements (e.g., H1B, F1, STEM OPT).

Satisfactory completion of a background check (including a criminal records check) is required for employment.  CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information.  Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Possession of a valid Driver's License is required.  Employees in this position will be enrolled in the Department of Motor Vehicles (DMV) Government Employer Pull Notice Program which confirms possession of a valid driver's license and reflects driving record

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.  See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents.

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

CSUSB is a smoke and tobacco-free campus.  See policy at  https://calstate.policystat.com/policy/6591951/latest/.

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act

Advertised: Oct 22 2026 Pacific Daylight Time
Applications close: Nov 05 2026 Pacific Standard Time

Back to search results Apply now Refer a friend