Facilities Coordinator

This position will be responsible for providing a comprehensive range of services in the Facility & Employee Services with a focus on customer centricity, continuous improvement, operational excellence, safety, and compliance.

The responsibilities will include operations, maintenance, purchasing of material, equipment & supplies, pantry management, and helpdesk etc.

Facility Coordinator will be responsible to handle the tactical delivery for the assigned property/facility and be the on-site key point of contact for client, stakeholders, and vendors.
This position report to Lead Facilities Manager who is located at onsite.

Team Structure：                            JLL x 2

Client office location:                     Shin Yokohama , Kanagawa

Site Information: Shin Yokohama (x2), Ota Gunma, Nagoya
* Nagoya is managed remotely. Site visit is required for Gunma and another Shin Yokohama office for regular maintenance.

Service hour ：    9:00-17：30 on weekday including holiday
* Some public holiday is paid vacation days. There are company holidays in New Year, Golden Week and Obon. So total holiday including Sat, Sun, holidays are around 120 days in a year.

§  Scope of this account

·        Cleaning, green and beverage service support

·        Fixed asset inventory

·        Receptionist work, representative calls

·        Contract documentation support

·        Payment support

·       Building maintenance support, attendance, announcements, etc.

·       Fire prevention and disaster prevention related work support, postings, announcements, related equipment management, etc.

·       Floor inspection

·       Office layout support, furniture relocation, etc.

·       Building entry card lending and authorization

·       Stationery and envelope management and ordering

·       Support for congratulatory and condolence services, flowers and telegrams of condolence only

·       Seal application and delivery

·       Company car management, insurance, ETC and gasoline cards, JAF card arrangements

·       Renting out rental car cards

·       Parking lot management

·       Help desk, response to inquiries

·       Orientation for new employees and transferees regarding facilities, office tours

·       Mail room service

·       Overseas business trip arrangements, hotel and cab arrangements for overseas VIPs visiting Japan

·       Intranet content management

·       Lost & found support

·       Arrangement of business cards and employee ID cards (HR support)

·       Although irregular, event support may include catering arrangements, venue setup, and unexpected orders.

–       Communication skill to establish trust relationship with team, vendor, users, client, stakeholder, Landlord etc.

–       Has a customer-oriented attitude, action; flexible, listen, proactive

–       Positive mind to improve for better service

–       Documentation skill to create report, manuals

–       Over 3 years’ experience in Facility industry or some areas which utilize past experiences

–       Demonstrates proactive & professional approach to customer service.

–       Business level English (both verbal and written)

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.