Virtual Assistant Team Lead - Philippines, Remote

For over 10 years, Magic has connected top remote talent with fast-growing businesses – backed by Y Combinator and Sequoia Capital, with thousands of remote workers worldwide.

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This is a full-time, in-house role at Magic, not a VA placement with a client – you lead the team of VAs matched to our clients and make sure both sides of that arrangement hold up.

It's a different kind of lead role than "manager." You're not stacking direct reports – you own the whole partnership: the client relationship and the people delivering on it. Part account lead, part coach, no fixed script. The VAs on your team don't answer to you because of your title – they follow your lead because you've earned their trust, and that's the only authority that survives a 2am client call.

When your team delivers, clients stay. When clients stay, Magic grows.

Shift: training runs overnight (Week 1: Monday–Thursday 8:30 PM–5:30 AM PHT, Friday MEA team orientation; Weeks 2–3: 10:00 PM–7:00 AM PHT), Monday–Friday, with your eventual production shift landing between 6 PM–3 AM, 12 AM–9 AM, or 4 AM–1 PM PHT. Training is strict: zero absences (documented medical emergencies only), max 2 tardies, 70% minimum score with one retake per failed module.

Application + Pre-Qualifying Assessment → Interview with Talent Team (45 min) → 24-Hour Reflection Period → Final Interview with Operations Team → Background Check → Job Offer → 3-Week Training Program