House Manager & Personal Assistant

House Manager & Personal Assistant

Buffalo, NY 14216

Part-time | 15–20 hours per week

Monday through Friday, approximately 9:00 AM – 2:30 PM. Monday and Thursday start times require an early arrival to prepare laundry for scheduled pickup service. Schedule is consistent week to week with some flexibility based on household needs and flexible for the right candidate.

ASAP

• Minimum 2 years of experience in a house manager, personal assistant, or similar household support role
• Comfortable working in a home with hypo-allergenic pets; must not have cat or dog allergies; must be comfortable with litter box cleaning
• Maintain a smoke-free environment
• Must be authorized to work in the United States
• Reliable transportation required
• Comfortable navigating a large, multi-level home throughout the workday
• Ability to lift and carry bulk household items (e.g., cases of water, large pantry restocks)

We're a busy, active family of five rooted in entrepreneurship, with both parents running their own businesses — one frequently from home. Our household moves at a full pace: school schedules, extracurriculars, meal planning around complex dietary needs, a growing pet family, and a home that reflects both our love of order and our real, lived-in life.

We have three children at different life stages — one navigating the college application process, one in middle school, and one still very much in the playful, energetic phase of childhood. Our home is warm and welcoming, and we take pride in keeping it organized and running smoothly. We have a long-haired cat and a new puppy who are both very much part of the family.

We've had wonderful long-term support in the past and are looking to rebuild that foundation with the right person. We value consistency, trust, and a collaborative working relationship above all else.

The ideal candidate is someone who thrives in a supportive, behind-the-scenes role and genuinely enjoys bringing calm and order to a busy household. You are a natural communicator — proactive about flagging what you notice, thoughtful about suggesting improvements, and respectful of the process of getting buy-in before making changes. You don't take over; you collaborate.

You follow through reliably, show up when you say you will, and take ownership of your tasks without needing constant direction. You're comfortable with dietary complexity, whether that means prepping allergy-friendly meals or researching new recipes that work for everyone at the table. You're at ease around pets, unhurried by the energy of kids, and unfazed by the daily rhythms of a home where people are actually working and living. You bring warmth, professionalism, and a steady presence to everything you do.

• Daily tidying, surface resets, light vacuuming, dishes, and general upkeep between deep cleaning visits
• Managing high-traffic drop zones (entry areas, shoe storage)
• Seasonal décor transitions (Halloween, winter holidays, etc.) and seasonal clothing rotations
• Organization projects as needed: pantry, refrigerator, medicine cabinet, storage areas, playroom
• Gift wrapping, birthday party prep, and school event supply coordination
• Donation drop-offs for clothing, books, and household items (a frequent need in this home)
• Vendor research, scheduling, and serving as point of contact for home repairs and service providers
• Pool and patio upkeep coordination (skimming, pool toy management, seasonal oversight)

• Manage and maintain the family calendar, actioning and tracking school, household, and family-related events and details shared by the family
• Support travel planning and preparation, helping coordinate logistics

• Restocking pantry and household supplies; managing subscription services
• Putting away bulk purchases (seltzer, water, etc.)
• Handling returns, dry cleaning drop-off/pickup, gift shopping, and miscellaneous errands

• Chopping vegetables and prepping ingredients 2-3 times per week
• Meal planning around complex dietary restrictions: gluten-free, dairy-free, and multiple food allergies across the family
• Researching and suggesting allergy-friendly, varied recipes; use of AI meal planning tools is encouraged

• Gathering laundry from all rooms and having bags ready for scheduled pickup service (Mondays and Thursdays)
• Putting away returned laundry — folded and sorted to the correct rooms
• Potential future transition to fully in-house laundering support

• Weekly cat litter box cleaning
• Occasional dog walking during meetings or family travel
• Managing pet supply inventory
• Occasional pet-sitting support while the family is traveling

• Coordinating family vehicle washes approximately 3–4 times per month
• Dropping family vehicles off for scheduled maintenance; Uber reimbursement provided

• Assisting with school-related errands (back-to-school supplies, seasonal clothing needs, etc.)
• Supporting youngest child with room tidying and playroom organization
• Note: driving children is not part of this role at this time

Please submit a short intro letter telling us about yourself and why this role is a great fit, an updated resume, and 3 professional references with contact information (name, relationship, and phone or email). Please note: this role requires a background check.

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