Front Office Host

["us-Ca-San Diego"]mid

Office AssistantAdministration & Office Support

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Quick Summary

Key Responsibilities

Greet guests warmly and assist with check-in, check-out, and room assignments. Verify reservation details, explain hotel services, and provide information about the property and local area.

Technical Tools

Office AssistantAdministration & Office Support

Discover the beauty of San Diego, on the waterfront, in the heart of downtown at Manchester Grand Hyatt San Diego. This iconic hotel features 1,628 guestrooms and 320,000 square feet of event space with stunning Pacific Ocean and city views. We are looking for the very best to join our AAA 4-Diamond Hotel, featured in the Top 10 of all Meeting Hotels in the United States per Cvent.

The Front Office Host is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Responsibilities Include but are not limited to:

Greet guests warmly and assist with check-in, check-out, and room assignments.
Verify reservation details, explain hotel services, and provide information about the property and local area.
Respond to guest questions and requests in person, by phone, and through hotel systems.
Process payments and guest account transactions accurately.
Coordinate with Housekeeping, Engineering, and other departments to address room and service needs.
Record guest information, requests, and service issues accurately.
Help resolve concerns promptly and involve a supervisor when needed.
Follow hotel procedures for cash handling, guest privacy, safety, and security.
Keep the front desk and lobby organized and welcoming.
Support other Front Office duties as needed.

WAGE The hourly rate for this position is $28.50/hr.

AVAILABILTY: Shift times can range between Morning, Mid-day and Evening; no overnights required.

Join an award-winning team where your hard work is recognized, your career can grow, and every day brings new opportunities to create exceptional guest experiences. Enjoy competitive pay, comprehensive benefits, employee discounts, paid time off, and opportunities for advancement within one of Southern California's premier resort destinations.

Grand Hyatt San Diego is proud to offer exceptional benefits, which include:

Annual allotment of free hotel stays at Hyatt hotels globally (available to Full-time Colleagues)
Discounted hotel stays at Hyatt hotels globally
Medical, Dental, Vision, after 30 days of employment
- FREE options to qualifying non-management colleagues
401K with company match after 1 year of service
Paid Time Off
Work-life benefits including well-being initiatives such as a complimentary Headspace subscription, and tuition reimbursement.
A global family assistance policy with paid time off following the birth or adoption of a child as well as financial assistance for adoption

Perks

Complimentary daily meals
Free onsite parking
Hotel Gym Access
Leadership and professional development programs

A true desire to satisfy the needs of others in a fast-paced environment.
Refined verbal and written communication skills
Ability to stand for long periods of time.
Prior hotel customer service and front office operations experience required.
Prior hotel experience in an upscale or luxury setting preferred.
Full flexible availability is required including evenings, holidays and weekends.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

Location & Eligibility

Where is the job

["us-Ca-San Diego"]

On-site at the office

Who can apply

Same as job location

About this job

Pay per year: ≈ $59,280 a year; 33% above the $44,512 median for Office Assistant jobs on Jobera (614 salaries).
Posted: Today
Employer: has 1,101 open jobs on Jobera.