Senior Clinical Secretary - Comprehensive Wound Center

United States·Lebanonsenior

Office AssistantAdministration & Office Support

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Quick Summary

Overview

Overview Performs a variety of independent administrative support in addition to a wide range of customer service-related duties. Schedules patients, manages multiple calendars,

Technical Tools

Office AssistantAdministration & Office Support

Performs a variety of independent administrative support in addition to a wide range of customer service-related duties. Schedules patients, manages multiple calendars, schedules surgical/infusion procedures. Designs, analyzes and coordinates master and other schedules. May direct special projects and/or the work of other employees, work study students, floats, temporary help, volunteers, etc.

Responsibilities

~1 min read

→ Answers telephone, screens and directs calls, gives directions, and takes messages.

→ Schedules patients, manages calendars, schedules surgical procedures, ancillaries, rotaries, and coordinates deposition scheduling.

→ Designs, analyzes, and coordinates master and other schedules.

→ Maintains, tracks, and sends charts. May provide scribing and other administrative support to clinical staff.

→ Types letters, memoranda, manuscripts, grants, etc. Composes and edits correspondence.

→ Creates forms and spreadsheets, tables, charts, databases and slides.

→ Performs file/record management functions, prepares/constructs charts/departmental patient records, and obtains new medical record numbers.

→ Completes and processes a variety of reports, forms, reimbursements, etc. Obtains authorizations and pre-certifications.

→ Conducts on the job training for new staff members and gives input into performance appraisals. Directs the work of other employees, work study students, floats, temps, volunteers and others.

→ Creates agendas and takes minutes for meetings.

→ Coordinates conferences/meetings and make travel arrangements.

→ Performs budget tracking and record keeping procedures. Addresses billing concerns, and solves patient billing issues. Maintains account/fund bookkeeping, and provides input into budget preparation. Maintains petty cash, collects money from patients, and performs balancing and cash-out functions. Reviews billing sheets.

→ Prepares grants and negotiates outside contracts.

→ Performs other duties as required or assigned.

Requirements

~1 min read

High School diploma with 3 years of administrative support experience or the equivalent required.
Proven experience working with the public required.
Previous experience working in a medical setting preferred.
Knowledge of medical terminology may be required.
Proficiency in PC word processing, spreadsheets, and Excel, Power Point, MC Publisher software's.
Excellent communication and interpersonal skills required