Office Assistant I - Float

Join our UPMC Kane team as a casual Office Assistant and help create exceptional patient experiences! This daytime position offers flexible hours, with shifts from 7:30-4, 8-4:30, or 8:30-5, depending on clinic needs at Bradford, Kane, and Mt. Jewett. We're looking for candidates with prior medical office or CNA experience who are committed to outstanding customer service and providing positive patient interactions. The ideal candidate will have a caring attitude, strong computer skills, and a team-oriented mindset. Enjoy no weekends or holidays while having the opportunity for growth and advancement. Apply now to be part of a supportive, dynamic team!

In this role, there is the opportunity to -

• Verify patient information and medical records in the computerized scheduling system.
• Schedule and reschedule patient appointments efficiently and accurately.
• Relay messages to staff and providers regarding patient needs or updates.
• Greet and register patients courteously, providing clear instructions and directions.
• Prepare patient charts for upcoming appointments, ensuring all necessary documents are ready.
• Answer phone calls, screen inquiries, and provide necessary information or messages.
• Maintain an organized and welcoming waiting area, including refreshments and reading materials.
• Comply with all UPMC Health System policies and procedures, ensuring patient confidentiality.

• High school diploma or GED is required
• One year work experience, preferably in a medical office setting
• Knowledge of medical terminology
• Word processing and computer experience
• Good customer service skills
• Experience with Office 365 products
• Ability to multi-task while paying attention to detail

• Driver's License
• Act 34