Student Life Office Manager

The following is not to be construed as an exhaustive list. Other duties logically associated with this position may be assigned. All responsibilities will be conducted within the parameters of the Family Educational Rights and Privacy Act (FERPA), other applicable regulatory requirements, and professional standards.

Administrative & Office Management

• Oversee the daily operations of the student life office and Bear’s Dean, including managing student traffic, supplies, equipment, and facilities.
• Maintain a welcoming and organized office environment for students, staff, and visitors.
• Provide administrative support to student life including management of Ivy Life, approval of events submitted to Ivy Life, and assessing to make sure that post-survey questions to assess student learning are included.
• Assist the Director with budget management, purchasing, and expense tracking.
• Serve as a point of contact for student inquiries, requests, and concerns.
• Provide information and referrals to support services and resources on campus.
• Assist students with navigating university policies and procedures.
• Organize and maintain the Student Life office, ensuring that supplies, resources, and schedules are up-to-date and accessible.
• Maintain accurate records of student involvement, events, and program attendance to support departmental assessment.
• Respond to student inquiries in a timely and professional manner via phone or student life email address.

Marketing & Communication

• Create and distribute a vibrant and informative weekly student newsletter that highlights upcoming events, opportunities, and resources.
• Develop and manage content for student success social media platforms to promote student success, campus events, and other initiatives in collaboration with the Executive Director for Student Retention.
• Collaborate with campus departments to gather content and ensure messaging aligns with college goals.
• Design flyers, posters, and other promotional materials to support student engagement and outreach.

Management of Bear’s Dean

• Maintain and promote a welcoming and inclusive space in the Bear’s Den, ensuring that it meets students’ needs.
• Plan and execute small-scale programs and activities in the Bear’s Den to increase campus engagement in partnership with the Assistant Director of Events and Campus Engagement.

Collaboration & Team Support

• Support campus-wide events and activities such as orientation, family day, and other special initiatives.
• Serve as a point of contact to students on a day-to-day basis to help the office work efficiently in consultation with their direct supervisor.

• Proven communication, marketing, and/or related skills.

• Strong organizational skills and ability to manage multiple tasks efficiently.

• Proficiency in social media management and graphic design software (e.g., Canva, Adobe Suite).

• Excellent verbal and written communication skills.

• Previously evidenced commitment to fostering an inclusive and welcoming environment.

Preferred Qualifications

• Application of the previously outlined competencies, experience, and skills in a higher education setting (e.g., within a student affairs function).

• Proven ability to effectively engage with others, assess situations, and execute on defined deliverables.

Working Conditions

• Flexible hours to support occasional evening or weekend events.

• Combination of office work and event coordination on campus.

• Multiple medical plan options paired with a Health Savings Account with a generous employer contribution

• Dental plan with no-cost preventive services and coverage for orthodontia

• Vision plan with low-cost exams and allowances for glasses or contact lenses

• Employee Assistance Program offering no-cost confidential counseling sessions, legal consultations, financial planning consultations, and other resources

• Wellness program with opportunities to earn $250 in Wellness Rewards

• Flexible Spending Accounts for healthcare (limited purpose) and dependent care

• 10% employer retirement contribution, fully vested after two years

• Basic life insurance equal to annual salary paid by the College, with optional supplemental coverage

• Short-term and long-term disability benefits

• Generous paid time off, including vacation, sick leave, holidays, and winter recess

• Flexible work arrangements where available

• Paid childbirth recovery leave (8 weeks)

• Paid parental leave (4 weeks)