Operations Office Clerk-B2C

When you join ID Logistics, you become part of a company committed to Investing in our Employees. This commitment is the foundation for the ID Logistics benefits program. As an Employer of Choice, ID Logistics invests in you by providing a comprehensive benefits program that offers a valuable, affordable benefit plan package that includes medical, dental, vision, employer paid life insurance, 401(k) with employer match, generous paid time off along with other supplemental benefits.

The Clerk, Operations Office position is a fast -paced environment. This position is essential to the operation’s success as it works closely with customers and on-site management to manage shipping and receiving as well as billing and invoicing. It requires organizational skills as well as the ability to multi- task in an efficient and timely manner.

Responsibilities:

• Provides customer service assistance to customers and manages incoming calls
• Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records
• Set daily delivery appointments
• Processing deliveries
• Process completed loads
• Resolve any issues with shipping and/or receiving with internal staff
• Files paperwork daily
• Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed
• Observe all company safety rules and assist in enforcement as appropriate
• Other duties as assigned

Schedule: Monday -Thursday, 5:00am-3:30pm

Pay Rate: $19.50

EDUCATION AND EXPERIENCE

• High School Diploma or GED; or equivalent combination of experience and education
• 3 months’ verifiable customer service experience

REQUIRED SKILLS AND ABILITIES:

• Strong written and verbal communication skills
• Outstanding computer and data entry skills
• Ability to effectively multi-task
• Detail oriented
• Ability to lift up to 40 lbs.
• Self-motivated
• Ability to multitask
• Flexible schedule a must
• Positive approach to assigned tasks

PREFERRED NOT REQUIRED QUALIFICATIONS:

• Bilingual (English/Spanish) a plus