Clerk III (Health Information and Records Department)

Application Deadline: 2 November 2026

Date of Issue: 15 October 2026

Extended date: 23 October 2026

Post: Clerk III

Rank: Clerk III

Hospital/ Department: Princess Margaret Hospital / Health Information and Records Department

Pay    : HK$17,611 – HK$27,413 (HGPS Point 2 - 9) per month including Monthly Allowance

Up to 15% of total basic salary (after deducting the contribution of Mandatory Provident Fund by Hospital Authority) as end-of-contract gratuity may be offered to contract staff upon completion of the contract subject to satisfactory performance.

Key Responsibilities:

1.    Perform 24-hour shifts in A&E and in-patient registration and fee collection, including overnight shifts, weekends and public holidays, on a rotational basis. The incumbent will also be required to report for duty during adverse weather and other emergencies.

2.    Maintain accuracy and completeness of patient data in the Patient Master Index.

3.    Liaise with wards and communicate with clients/patients, including complaints and enquiries.

4.    Handle patient information in line with the Personal Data (Privacy) Ordinance.

5.    Assist in record retrieval, return, filing and record keeping etc.

6.    Perform any other duties assigned by supervisor(s).

Entry Requirements:

1.    (a) Passes in 5 subjects in the Hong Kong Certificate of Education Examination including English Language (Syllabus B), Chinese Language and Mathematics, or equivalent.

OR

(b) 5 subjects in the Hong Kong Diploma of Secondary Education attaining the level specified below:

-       Level 2 in English Language, Chinese Language and Mathematics; and

-       Level 2 in New Senior Secondary subjects / "Attained" in Applied Learning subjects /Grade E in Other Language subjects; or equivalent.

2.    Ability to perform typing, word processing and / or Chinese word processing.

Preferred Attributes:

1.    Experience in providing administrative support in hospital is preferred.

2.    Experience in patient services such as patient registration, counter services and fee collection.

3.    Knowledge of common office automation, and PC applications, and HA IT systems.

4.    Self-motivated and strong sense of responsibility.

5.    Good interpersonal skills.

6.    Proactive and able to work independently.

Remark:

1.           Please refer to https://www.ha.org.hk/haho/ho/hrd_jv/NotestoApplicants.pdf for “Notes to Applicants”.

2.           Serving staff who have completed F.5/S.5 or equivalent and have 2 years’ clerical experience within HA may also be considered.

Please submit application online on or before 2 November 2026. For enquiries, please telephone 2990 4177 / 2990 4170.